At Hawthorn, we are committed to providing you with the best experience possible. Whether you’re shopping from home or travelling the globe, we remain at your disposal and offer a range of client services.
PERSONAL APPOINTMENTS
TALK TO US
Book a personalised virtual appointment with one of our sales associates direct from our studio on the West Coast of Ireland or connect with a member of the in-store team instantly during opening hours via the icon on the bottom right of your screen. Walk through our latest collections, get individualised styling and fit advice, and much more.
PRODUCT CARE
As a natural living material leather ages and develops its own unique patina over time. Extremes of temperature and humidity should be avoided, as should prolonged exposure to intense light sources. Do not use over the counter leather care products or processes. If your goods become damaged, please get in touch with us so that our makers can examine and repair them if possible.
BESPOKE ORDER
We are happy to discuss bespoke or personalised products with our clients. Please send your specifications for a personalised Hawthorn bag or knitwear garment via e-mail. We will respond within 1 month with a quote and schedule a follow up appointment with our client services team. From there we can customise and confirm your order and provide an estimated timeline for delivery.
DELIVERY SERVICES
FREE DELIVERY WORLDWIDE
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EXPRESS DELIVERY
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EASY RETURNS
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GAURENTEE